Posts Tagged ‘locating one of the’

Outlook 2003 error setting up profile after uninstalling office 2007

Wednesday, February 6th, 2008

This is a problem that I run into quite alot as most new PCs come with the Office 2007 trial pre-installed. When you try to setup Outlook 2003 for the first time you get the following error

“There was an error locating one of the items needed to complete this operation. It might have been deleted”

In order to fix this error you have to rename ‘mapisvc.inf’ one in


and one in

C:\Program Files\Common Files\System\MSMAPI\1033

Once you rename these files start outlook again and it will reinstall the correct versions of the file and allow you to setup the users outlook profile.

Support Our site